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Privacy Policy
Safety Guarantee
Legal Info
Return Policy
Shipping Info

Privacy Policy:

HAPPYJACKSONLINE.COM is part of Happy Jack's Cigar, Pipe & Tobacco Shop in Laconia NH.

The information we collect will be used to fulfill current orders only. We do not share the information with other organizations for any purpose. We may, on occasion, send special product information to you. If at any time you no longer wish to receive such e-mail or postal mailings from us, please let us know. We will be sure your name is removed from our lists for such purposes. Please provide us with your exact name and address.

The telephone number you supply during your order process may be used should we need to contact you about the current order. Your phone number will not be used for future solicitations.

Safety Guarantee:

We guarantee that every transaction you make at HAPPYJACKSONLINE.COM will be 100% safe.

Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name and address, so that it cannot be read as the information travels over the Internet. You can be assured of this encryption by clicking on the closed lock icon in the status bar of your browser. You will then be presented with a popup window containing information regarding of the validity of our Thawte secure server certificate.

NOTE: Customers using Netscape's Navigator Version 6 browser may see a red open lock icon displayed when viewing the order.asp page. This is a Netscape bug and not a security flaw on our systems and your information will still be encrypted. Refreshing the page using your browser's refresh command will remedy this bug.

HAPPYJACKSONLINE.COM does not store or retain your complete credit card number on our servers. Only the last 4 digits of your credit card number will be retained for order identification and verification purposes only.

We will not make any substitutions to products ordered without your consent.

Legal Info:

US Federal and International Copyright law protects all material in the Web Site. It may not be reprinted in any form, or hosted on any Web Site.

We are not responsible for typographical errors.

HAPPYJACKSONLINE.COM does not sell tobacco or tobacco related products to anyone under the age of 18.

Return Policy:

If you are not completely satisfied, for any reason, within a 10-day period from the receipt of our products you may return an unused product. Should you need to return the unused product please call us to let us know a package is coming back so we can make the proper credit provisions. We may be reached from 9am-6pm EST at 603-528-4092.

Shipping Info:

All orders received by 3pm EST Monday-Friday will be shipped that day. In the event that an order received by 3pm cannot be shipped, you will be notified by e-mail or by phone.

We have 3 shipping modes:

USPS Priority Mail (2-3 Days)
USPS Express Mail (1 Day)
USPS International




Happy Jack's Cigar, Pipe and Tobacco Shop
71 Church Street, Laconia, NH 03246
Call Us 603-528-4092
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